Terms of Service

Last updated: 10 September 2026 · Effective date: 24 September 2026

This is the same document bundled in the Nexus Dex app. If you have the app, you can read it offline under Settings → Legal.

These Terms of Service (the "Terms") form a binding agreement between you and GrowthEngine (ABN 18 266 807 610), a sole trader based in New South Wales, Australia ("Nexus Dex", "we", "us", "our") and govern your use of the Nexus Dex mobile and web applications (together, the "Service").

By creating an account, downloading the app, or using the Service, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.

1. The Service in plain English

Nexus Dex is a companion app for trainers of the third-party game Pokémon GO. We help you map your roster, plan trades, find raid partners, and track collection progress. We are not affiliated with, endorsed by, or sponsored by Scopely Explore, Inc. (the publisher of Pokémon GO, formerly Niantic, Inc.), Nintendo, Game Freak, Creatures Inc., or The Pokémon Company. All Pokémon names, marks, and game data referenced in the Service belong to their respective owners.

Nexus Dex never asks for your Pokémon GO login credentials. We do not connect to the Pokémon GO servers, do not modify the game, and do not automate gameplay. The live scan reads only what is on your own screen, on your own device. Everything else comes from screenshots and data you choose to share.

Your use of Pokémon GO is governed by Scopely Explore's own terms, which you accepted with them. It is your responsibility to use Nexus Dex in a way that complies with those terms. Companion tools of this kind have been used alongside the game for many years, but Scopely Explore, not Nexus Dex, decides how its terms are enforced. We are not responsible for any action taken on your Pokémon GO account by its publisher, and we make no promise about how that publisher will treat companion tools in future.

2. Eligibility and accounts

2.1 Age requirements

You must be at least 13 years old to create your own Nexus Dex account.
If you are under 13, a parent or legal guardian must create the account on your behalf, complete our verifiable parental consent flow, and supervise your use. See section 12 (Children's data) and the Privacy Policy.
If you are between 13 and 17, you confirm that your parent or guardian has reviewed these Terms and consents to your use.
You must be old enough under the laws of your country to enter into a binding contract. If you cannot, your parent or guardian must accept these Terms for you.

2.2 Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must:

provide accurate, current information at signup,
keep your password secret and not share your account,
notify us promptly at support@nexusdex.ai if you suspect unauthorised access.

We may suspend or terminate any account that breaches these Terms, infringes a third party's rights, or that we reasonably believe poses a security or legal risk.

3. Subscriptions

3.1 Tiers

Basic is free.
Pro is a monthly or annual subscription, billed through the App Store or Google Play. The current price for your region is always shown in the app before you purchase, and again on the store's confirmation screen. Prices vary by region and currency.
Nexus Raid Passport is a separate weekly or monthly subscription for the Raid Hub (section 3.4). It is a feature of our Service: faster entry to lobbies, and access to lobbies a host has limited to Passport holders. It is not an in-game item. It does not include Raid Passes, Remote Raid Passes, PokéCoins, or anything sold inside Pokémon GO, and it does not guarantee that any raid takes place, that a host invites you, or that a raid is won.

3.2 Introductory offers

Pro does not currently include a free trial. You are billed at the time you subscribe and may cancel at any time from your App Store or Google Play subscription settings.
Pricing, features, and any introductory offers may change. Where an offer applies, its terms are shown in the app and on the store's confirmation screen before you purchase. We will give reasonable notice before any change affects an active subscription.

3.3 Billing, refunds, cancellations

Subscriptions auto-renew through the platform store. To cancel, manage your subscription in the App Store or Google Play settings. Refunds are handled by the platform store under their respective policies. Australian users retain all non-excludable rights under the Australian Consumer Law (see section 13).

3.4 The Raid Hub

The Raid Hub is a meeting place: a host opens a lobby, other trainers take seats, and everyone then plays the raid inside Pokémon GO themselves. Nexus Dex never joins, hosts, or plays a raid for you.

What is shared. Your Pokémon GO trainer name is visible to the members of a lobby you host or join. A host's friend code is released only to trainers who hold a seat in that lobby, so the host can send the in-game invite. Do not join a lobby if you do not want those trainers to see your trainer name.
No payments between trainers. You may not offer, request, or accept money or anything of value from another trainer for hosting, inviting, or joining a raid, and you may not use the Raid Hub to buy, sell, or trade accounts, in-game items, or in-game currency. Doing so breaches these Terms and, as we understand them, the game's own terms.
Conduct. Be on time, invite everyone who took a seat, and treat other trainers with respect. Lobby members can rate hosts and report abuse. Repeated no-shows, harassment, or fraud can lead to loss of Passport benefits or of your account, with no refund of any unused period beyond your platform store's policy.
No guarantees. Raids are run by the game, not by us. We do not guarantee that a lobby fills, that a host invites you, that an invite arrives in time, or that a raid succeeds. A missed raid is not a defect in the Service.

4. Acceptable use

4.1 General prohibitions

You agree NOT to:

use the Service to cheat, exploit, automate, spoof, or interfere with Pokémon GO, any other game, or any third-party service,
offer, request, or accept payment or anything of value from another trainer for an in-game action, including raid invites (see section 3.4),
upload data you obtained illegitimately or that you have no right to share,
use the Service to harass, defraud, or harm others,
circumvent any feature gate, paywall, account limit, rate limit, or security control,
resell, sublicense, lease, or commercialise the Service or any data we provide,
impersonate another person or trainer, including by submitting false trainer codes or referral attributions,
use the Service in violation of any applicable law, regulation, or third-party right.

4.2 Anti-tampering, anti-reverse-engineering, anti-abuse

The Service contains valuable trade secrets, proprietary algorithms, security controls, and licensed third-party components. To the maximum extent permitted by law (and notwithstanding any default permission under Australian Copyright Act 1968 ss 47B-47F or equivalent provisions in your country), you agree NOT to, and NOT to permit, encourage, or assist any third party to:

Reverse engineer, decompile, disassemble, deobfuscate, translate, or otherwise attempt to derive or reconstruct the source code, object code, algorithms, models, weights, prompts, schemas, or non-public APIs of any part of the Service,
Modify, tamper with, patch, hot-patch, hook, inject into, repackage, re-sign, or create derivative works of the Service or any part of it, including the mobile app binary, the web client bundle, or any server response,
Extract, scrape, harvest, or systematically collect data from the Service by any automated means (bots, headless browsers, crawlers, scripts, AI agents) or at any rate or volume that exceeds normal human use,
Probe, scan, or test the vulnerability of the Service, breach or circumvent any authentication, authorisation, encryption, integrity-check, code-signing, anti-tamper, or rate-limit mechanism, or attempt to gain unauthorised access to any account, server, network, or data,
Use, develop, distribute, or promote any modified client, sideloaded build, jailbroken runtime, emulator, MITM proxy, instrumentation framework, or third-party tool whose primary purpose is to intercept, read, write, replay, or forge Service traffic,
Bypass, disable, or interfere with any analytics, telemetry, anti-abuse, or licensing logic, including by spoofing device identifiers, app versions, store receipts, or referral events,
Submit forged, replayed, or fabricated data, including fake CSV uploads, fake referral signups, fake trade strings, or false trainer codes,
Use any information learned from the Service (whether obtained legitimately or not) to build, train, fine-tune, or improve a competing product, including any AI/ML model that targets Pokémon GO companion functionality,
Remove, alter, or obscure any copyright, trade-mark, watermark, attribution, or notice in the Service.

4.3 Security research, narrow exception

Good-faith security research is welcome. If you believe you have found a vulnerability, contact us at security@nexusdex.ai before disclosing or exploiting it. We will not pursue legal action against researchers who:

act in good faith and within the spirit of these Terms,
access only the minimum data required to demonstrate the issue,
do not exfiltrate, modify, or destroy other users' data,
give us a reasonable disclosure window (at least 90 days, or as we agree in writing) before public disclosure,
comply with all applicable laws.

Nothing in section 4.2 limits any non-excludable right you have under your local law to perform reverse engineering strictly for interoperability purposes (e.g. Australian Copyright Act 1968 s 47D), where such right cannot be contracted out of.

4.4 Enforcement

We may, at our sole discretion and without prior notice:

remove or quarantine content,
suspend, throttle, or terminate accounts,
block IP addresses, devices, or networks,
revoke session tokens or invalidate uploaded batches,
pursue civil and criminal remedies, including injunctive relief and damages, in any jurisdiction where harm occurred or where you reside.

A breach of section 4.2 is a material breach that causes us immediate, irreparable harm for which damages alone would be inadequate, and we are entitled to seek injunctive relief without posting bond.

5. Your content, our rights

You retain ownership of the data you upload to Nexus Dex (your Pokémon records, custom dexes, trade strings, screenshots). You grant us a worldwide, non-exclusive, royalty-free licence to host, process, and display this content for the sole purpose of operating the Service for you, including syncing it across your devices and computing analyses you request.

We do not use your data for product research.

You warrant that the content you upload:

is yours, or you have the right to upload it,
does not infringe a third party's rights, including the rights of Scopely Explore, Nintendo, Game Freak, Creatures Inc., or The Pokémon Company,
does not contain personal data of other people who have not consented.

Screenshots you upload may show parts of Pokémon GO. You confirm that you have the right to share them with us for the purposes above. If a rights holder asks us to remove content, we may do so without notice to you.

6. Our IP and your licence to use the app

The Service, including its design, code, copy, brand, visual system, prompts, schemas, datasets, and proprietary algorithms (such as the live scan pipeline, the priorities map, the trade matcher, the naming engine, the events-to-Pokédex engine, and the Raid Hub), is owned by us or our licensors and is protected by copyright, trade mark, patent, database, and trade secret law in Australia and internationally, including under the Berne Convention, WIPO Copyright Treaty, TRIPS Agreement, and other international IP treaties.

Subject to these Terms and your continued compliance, we grant you a personal, limited, non-transferable, non-sublicensable, non-exclusive, revocable licence to install and use the Service on devices you own or control, for your own non-commercial trainer use only. No other rights are granted, expressly or by implication, estoppel, or otherwise. All rights not expressly granted are reserved by us.

This licence terminates automatically and without notice on any breach of section 4.2 (anti-tampering / anti-reverse-engineering) or any other material breach.

Pokémon character names and likenesses appear in the Service nominatively: to identify the game content you already own and are tracking. Pokémon is a trademark of Nintendo, Creatures Inc., and Game Freak. Pokémon GO is published by Scopely Explore, Inc. We claim no ownership of any third-party intellectual property and assert no affiliation with its owners. Our type icons, resource icons, interface graphics, and brand are our own work, and we do not ship assets extracted from the Pokémon GO client.

Third-party rights and takedowns. We respect the rights of others and expect you to do the same. Rights holders can contact us at legal@nexusdex.ai. We may change, replace, or remove artwork, data, or features at any time to respect a third party's rights or a request from a rights holder or platform. Such a change is not a defect in the Service and is not a ground for a refund beyond your platform store's policy.

7. Third-party services

The Service relies on the App Store, Google Play, and our cloud hosting provider. Their terms and privacy policies apply to the parts of your experience they control. Outages or policy changes by these providers may affect the Service.

Parts of the Service also rely on community-maintained public data sources (for example event schedules, move data, and species reference data). Those sources are outside our control, may be wrong or late, and may change or disappear. A feature that depends on one may change with it.

8. Service availability and changes

We may modify, suspend, or discontinue any feature at any time. We will give reasonable notice where a change materially reduces a feature you actively rely on. We do not guarantee uninterrupted service, and we are not liable for transient outages.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is". We do not warrant that:

the Service will be uninterrupted, secure, or error-free,
any analysis, recommendation, or "best friend" match will be accurate,
any 100% IV prediction, shiny rate observation, or trade reroll suggestion will hold true,
third-party game data we reference is current,
the live scan or a screenshot read is free of errors: text recognition can misread a number or a name, so verify anything that matters, such as a transfer or a trade, inside the game before you act,
the game will keep working the way the Service expects: Pokémon GO changes often, and a change there can break a feature here until we catch up.

Any decisions you make in Pokémon GO based on the Service are your own, including transfers, trades, power-ups, and purchases. We are a companion tool, not the game.

10. Limitation of liability

To the maximum extent permitted by law, Nexus Dex's total aggregate liability arising out of or relating to these Terms or the Service in any twelve-month period is limited to the greater of:

AUD $100, or
the fees you paid us in that twelve-month period.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost goodwill, even if advised of the possibility. We are not liable for any action taken on your Pokémon GO account by its publisher, or for anything that happens inside the game.

Nothing in these Terms excludes any liability that cannot lawfully be excluded, including under the Australian Consumer Law.

11. Indemnity

You agree to indemnify and hold us, and our employees, contractors, and agents, harmless from any claim, loss, or demand (including reasonable legal fees) arising out of:

your breach of these Terms,
your violation of any law or third-party right,
content you uploaded.

12. Children's data

We take children's privacy seriously. In summary:

Accounts for users under 13 can only be created by a parent or legal guardian, who must complete a verifiable parental consent flow at signup.
We collect the minimum data needed to operate the Service for under-13 users.
Parents may review, export, or delete an under-13 account's data at any time by emailing privacy@nexusdex.ai.

Full detail is in the Privacy Policy.

13. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the Service, you are entitled to:

cancel your service contract and receive a refund for the unused portion, or to compensation for its reduced value,
compensation for any other reasonably foreseeable loss or damage.

If the failure does not amount to a major failure, you are entitled to have the problem rectified in a reasonable time. Nothing in these Terms limits these rights.

14. Termination

You may stop using the Service at any time. To delete your account and your data, use the "Delete account" control in Profile or email privacy@nexusdex.ai. Account deletion cascades through all of your stored data.

We may terminate or suspend your access immediately if you breach these Terms or if continuing your access poses a legal or security risk. Sections 5, 6, 9, 10, 11, 14, 15, 16, and 17 survive termination.

15. Disputes, governing law, jurisdiction, global protection

15.1 Governing law and forum

These Terms, your account, and any dispute, claim, or controversy arising out of or relating to the Service (including non-contractual claims) are governed by the laws of New South Wales, Australia, and the laws of the Commonwealth of Australia where applicable, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and Nexus Dex submit to the exclusive jurisdiction of the courts of New South Wales (and the courts competent to hear appeals from them) for the resolution of any dispute, regardless of where you live or use the Service. You waive any objection to that forum on the grounds of inconvenience or otherwise.

15.2 Global enforcement and worldwide protection

The protections in these Terms (including sections 4, 5, 6, 9, 10, 11, and 14) are intended to apply globally and to the maximum extent permitted by law in every jurisdiction in which you use, access, or interact with the Service, regardless of where you reside, where the Service is accessed from, or where any harm occurs. You agree that:

our IP, trade secrets, and contractual rights are protected under the laws of every country in which they may be enforced, including under multilateral treaties such as Berne, TRIPS, and WIPO,
we may seek injunctive, equitable, and emergency relief to protect our rights, confidential information, or users' safety in any court of competent jurisdiction worldwide, even though general disputes resolve in NSW under section 15.1,
a final judgment, order, or arbitral award obtained in NSW may be enforced in any other jurisdiction by domestication, recognition proceedings, or any other available means,
you will not raise lack of personal jurisdiction, forum non conveniens, or similar defences against our enforcement of these Terms in any forum we reasonably select for emergency or injunctive relief.

15.3 Mandatory pre-suit good-faith resolution

Before starting any legal proceedings, you agree to first contact us at legal@nexusdex.ai with a written description of the dispute and attempt to resolve it in good faith for thirty (30) days. This requirement does not apply to:

our applications for injunctive or equitable relief under section 15.2,
claims that must be brought within a strict statutory time limit that the 30-day period would breach,
non-excludable consumer-protection rights (including under the Australian Consumer Law).

15.4 No class actions, individual basis

To the maximum extent permitted by law, all disputes between you and Nexus Dex must be brought on an individual basis only, not as a class, collective, mass, or representative action. This section does not limit any non-excludable right under the Australian Consumer Law or equivalent local law.

16. Changes to these Terms

We may update these Terms. If a change is material, we will notify you in-app or by email at least fourteen (14) days before it takes effect. Continued use after the effective date is acceptance of the change. If you do not agree, you may terminate your account.

17. General

Severability: if any provision is held unenforceable, the rest of the Terms remains in effect.
No waiver: our failure to enforce a provision is not a waiver of our right to enforce it later.
Assignment: you may not assign these Terms without our consent. We may assign in connection with a merger, acquisition, or sale of assets.
Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and us about the Service.
Contact: legal@nexusdex.ai for legal notices, privacy@nexusdex.ai for privacy requests, support@nexusdex.ai for everything else.

By trainers, for trainers. We pay our own bills with Pro. We do not sell your data, run ads against it, or require your game credentials. Ever.

Nexus Dex is an independent companion app. Not affiliated with, endorsed by, or sponsored by Scopely Explore, Niantic, Nintendo, Game Freak, Creatures Inc., The Pokémon Company, or The Pokémon Company International. Pokémon and Pokémon character names are trademarks of Nintendo.